GET TO THE HEART OF THE MATTER

Tired of same old same old? Stop the Blame Game and learn how to communicate by getting to the heart of what people mean and how to determine what they want from you. You can build a case or you can build a connection.

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Wednesday, December 22, 2010

How to Listen with Compassion

"Why won't you listen to me?" Sound familiar? One of the reasons we have trouble hearing someone else is because our minds are often racing and we are encouraged to multi-task to get things done. It isn't our common practice to focus on what is important to the other to the point of understanding their point of view, to be present with them. 99% of the time, in my opinion, what people want most is to know that they matter.

Here's a secret or two. One, the practice of keying in to what they are telling you is important to them, can confirm acceptance and reassurance. Second, we are well trained in describing what we don't want, so Flip the Coin. What would the other side of the coin look like. How wonderful would that side be flushed out fully. These two simple tips can change your perspective while practicing presence.

Learn the four step foundational process in sessions that are lively and fun. Stop the blame game and find a way to express and listen that connects to what is important to each person. Contact me for more information on classes or telephone coaching.

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